Last Updated: 27-10-2023

1. Introduction

Welcome to Rakam Blue, an online multi-vendor shop. At Rakam Blue, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data. By using Rakam Blue, you consent to the practices described in this policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information, such as your name, email address, shipping address, phone number, and payment information when you create an account or make a purchase.

2.2. Vendor Information: If you are a vendor on Rakam Blue, we may collect additional information required for vendor verification and management.

2.3. Automated Information: We collect information about your use of our website, such as your IP address, browser type, device information, and log data.

2.4. Cookies: We use cookies to enhance your browsing experience and collect data for analytics and advertising purposes. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

3.1. Provide Services: We use your information to provide you with our services, process transactions, and manage vendor relationships.

3.2. Communication: We may send you transactional and promotional communications. You can opt out of promotional emails at any time.

3.3. Improve Our Services: We use data for analytics, research, and to enhance the functionality and quality of Rakam Blue.

4. Information Sharing

We may share your information with third parties for purposes such as payment processing, shipping, and customer support. We do not sell or rent your personal information to third parties for marketing purposes.

5. Security

We employ industry-standard security measures to protect your data. However, please be aware that no method of data transmission or storage is 100% secure.

6. Your Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional emails.

7. Children’s Privacy

Rakam Blue is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of Rakam Blue signifies your acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests related to your personal information or this privacy policy, please contact us at:

+254 758 271 818